Delivery Locations
We currently offer delivery services to the following areas:
Jabalpur
If your location is not listed above, please check back later as we continue to expand our
delivery network. You can also reach out to our customer support for more details on our
coverage areas.
Delivery Slots
We offer flexible delivery slots to fit your schedule. During the checkout process, you can
choose a preferred delivery slot based on availability. Delivery slots are typically divided
into the following time frames:
Morning Slot: [Time Range, e.g., 7 AM - 10 AM]
Afternoon Slot: [Time Range, e.g., 12 PM - 3 PM]
Evening Slot: [Time Range, e.g., 5 PM - 8 PM]
Please note that delivery slots may vary depending on your location and availability.
Delivery Charges
Delivery charges may vary based on the order value, delivery location, and chosen delivery
slot. The applicable delivery charges will be clearly indicated at the time of checkout.
Delivery charges are subject to change without prior notice.
Delivery Timeframe
We strive to deliver your order within the selected delivery slot; however, there may be delays
due to unforeseen circumstances such as traffic, weather conditions, or high order volume. In
such cases, we will keep you informed via the app or through your registered contact details.
Failed Delivery Attempts
If our delivery team is unable to deliver your order due to the
following reasons, it will be considered a failed delivery attempt:
No one is available to receive the order at the specified address during the
delivery slot.
Incorrect delivery address provided.
Restricted access or lack of authorization to enter the delivery
location.
Customer refuses to accept the order.
In such cases, we will contact you to reschedule the delivery. Additional
delivery charges may apply for repeated delivery attempts.
Order Tracking
You can track your order status through the app in real-time. Once your order is dispatched, you
will receive a notification along with a tracking link. If you encounter any issues with your
order status, please contact our customer support team.
Order Modifications and Rescheduling
Modifications:
You can modify your order up to [Time Frame, e.g., 1 hour] before the
scheduled delivery time by contacting our customer support or through the app, depending on
availability.
Rescheduling:
You can reschedule your delivery slot up to [Time Frame, e.g., 3 hours]
before the original delivery time.
Handling Perishable Items
Perishable items like fresh produce, dairy, and meat products require special handling. We
ensure that these items are packed and transported under optimal conditions to maintain quality.
We recommend that you refrigerate or store perishable items immediately upon receiving your
order to preserve freshness.
Delivery Restrictions
We reserve the right to cancel or reschedule orders in cases of:
Severe weather conditions.
Force majeure events (natural disasters, strikes, etc.).
Inaccessible delivery locations.
High order volumes affecting delivery capacity.
If your order is affected, we will notify you at the earliest opportunity
and provide options for rescheduling or refund.
Contact Us
If you have any questions or need further assistance regarding our Shipping & Delivery
Policy, please reach out to our customer support team:
Email:
adishainnovations2024@gmail.com
Phone: 8770516672
Working Hours: [Working Hours]ns.